Terms of Service

These Terms of Service are an agreement between you and LeadEazy LLC, a limited liability company organized under the laws of the State of Wyoming (“LeadEazy,” “we”). They apply to the LeadEazy website (leadeazy.net), the LeadEazy CRM and Ops software, and related services (together, the “Service”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. Our SMS Policy applies to text messages LeadEazy sends to you.

If you use the Service for a business, you confirm that you can bind that business to these Terms. If you do not agree, do not use the Service.

LeadEazy is a cloud-based CRM and operations platform for real estate investors and wholesalers and the service businesses around them. Depending on your plan it includes lead capture and pipeline tools, calling and messaging, automation, deal tools such as comps and offers, reporting, and integrations.

• Features differ by plan. Some are in beta or in development; our product pages mark what is available today, and a feature described as coming soon is not a promise of a delivery date.
• We may improve, change or retire features. If a change materially reduces what a paid plan includes, we will give notice.
• Optional done-for-you services (such as setup or websites) are scoped and agreed separately from the subscription.

• You must be at least 18 and able to form a binding contract.
• Give accurate information and keep it current.
• You are responsible for your credentials and for everything done under your account. Tell us at once if you suspect unauthorized access.
• One person or legal entity per account unless your plan includes team seats. Accounts created by bots or scripts may be closed.

• Trial: we offer a 14-day Ops trial with no card required. Trial availability and terms may change.
• Plans are billed monthly or annually, as you choose, in US dollars, plus any applicable taxes. Current plans, prices and what each includes are on the Pricing page.
• Payments are processed by our payment provider (Stripe). You authorize recurring charges until you cancel.
• Ops Credits: plans include monthly credits for usage-based actions. Included credits do not roll over to the next month. Extra usage may be bought or billed as shown in the product.
• Texting, voice and email are usage charges billed by LeadEazy at the rates shown on the Pricing page. Carrier and registration fees are charged by third parties and are not set by LeadEazy.
• We may change prices with at least 30 days' notice. The change applies from your next billing period.
• If a payment fails, we may suspend access until it is resolved.

• You can cancel at any time by emailing us or, where it is available, from the billing portal in your account. Cancelling stops future renewals, and you keep access through the end of the period you have paid for.
• We do not issue partial refunds for unused time in a billing period, except where the law requires.
• Usage-based charges incurred before cancellation remain payable.
• Cancelling does not automatically delete your data. You can ask us to delete it or give you a copy, as described in the Privacy Policy.

Your data stays yours. Contacts, conversations, files and other content you add or collect through the Service (“Customer Content”) remain yours. We claim no ownership of it.

You give LeadEazy a limited, non-exclusive license to host, process, transmit and display Customer Content, and to use service providers for those purposes, only to provide and support the Service, keep it secure, and meet legal obligations. You are responsible for having the rights and permissions to put Customer Content into the Service, including the notices and consents your contacts are owed. For Customer Content, you decide the purposes and we act on your behalf.

The LeadEazy name, logo, website, software and related intellectual property belong to LeadEazy LLC and are protected by law. You may not copy, sell, or create derivative works from them without written permission. If you send us feedback, we may use it without obligation to you.

Some information inside the Service, such as property data or skip-trace results, comes from third-party providers. It can be incomplete or out of date. You are responsible for checking it and for using it lawfully, including do-not-call and other contact restrictions.

• Consent: you must have the consent the law and carrier rules require before you send a text or place an automated or prerecorded call, and keep records that prove it. Promotional texts need prior express written consent. Consent given to one business cannot be used by another.
• Opt-outs: honor STOP and other reasonable opt-out requests promptly, never message numbers that have opted out or are on do-not-call lists, and respect permitted calling and texting hours.
• Registration: in the United States, carriers require businesses that send application-to-person texts to register. You must register your own business and each messaging campaign in your own name, with accurate information, your own consent flow, and your own privacy policy and terms. Texting may be switched off for an account until you confirm its registration in settings. We do not check your registration with carriers, and you must keep that information accurate.
• If we help with registration as a paid service, you remain responsible for the information and for compliance.
• Lists: do not message people from lists that were rented, sold, or shared, or that you cannot show consent for.
• Content: no unlawful, deceptive, harassing or phishing messages, and nothing carriers prohibit. You are responsible for what you send, including any AI-drafted text.
• Calls: you are responsible for do-not-call compliance and for any notices or consents that call recording laws require where you record.
• Providers: carriers and messaging providers may filter, block or delay messages. We may limit or suspend messaging if a carrier, provider or regulator requires it or we reasonably suspect a violation.
• Laws include, as applicable, the Telephone Consumer Protection Act, CAN-SPAM, state telemarketing and messaging laws, and fair housing rules.

Each account’s contacts, consent records and opt-outs are kept separate from other accounts.

Text messages that LeadEazy LLC sends

• LeadEazy sends its own non-marketing text messages only to people who have opted in, as described in the SMS Policy. Opting in is optional and is not a condition of buying anything or of using the Service.
• Reply STOP at any time to cancel, or HELP for help. You can also contact us at [email protected].
• Message frequency varies with what you asked for. Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• See the Privacy Policy for how mobile numbers and consent are handled. Mobile numbers and text-message consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Some features use artificial intelligence to draft text, answer questions about your records, or suggest actions. To produce a response, the feature sends your prompt and the records it needs to third-party AI providers, as described in the Privacy Policy.

• AI output can be wrong, incomplete or out of date. It is not legal, financial or professional advice.
• You are responsible for reviewing AI output before you rely on it or send it, and for telling people they are dealing with automated tools where the law requires.
• We do not guarantee the accuracy of AI output or any particular result.
• AI features and models change over time and may vary by plan.

You agree not to:

• Send spam or break CAN-SPAM, TCPA or equivalent laws.
• Use the Service for anything unlawful, fraudulent or deceptive.
• Reverse engineer, decompile or try to extract the source of the Service.
• Interfere with or disrupt the Service, its networks or its security features.
• Scrape, crawl or harvest data from the platform with automated tools.
• Resell, sublicense or redistribute the Service without written permission.
• Upload malicious code or content meant to harm the Service or its users.
• Impersonate another person or misstate your affiliation.

We may suspend or end access for violations, with or without notice where the risk is serious.

The Service connects to and links to third-party services, and relies on providers for hosting, payments, calling, messaging and AI. Those services are governed by their own terms and privacy practices, we do not control them, and we do not endorse them. We are not responsible for their content or availability.

You agree that we can give you notices about the Service electronically, by email, in the product or on this site, and that these satisfy any requirement that notices be in writing.

This does not consent to text messages. LeadEazy sends text messages only to people who opt in separately, as described in the SMS Policy, and accepting these Terms is never a condition of agreeing to receive them.

Our total liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid LeadEazy in the 12 months before the claim, or (b) one hundred US dollars ($100.00). This applies whatever the legal theory, whether contract, tort, negligence, strict liability or otherwise.

You agree to indemnify, defend and hold harmless LeadEazy LLC, its affiliates, members, managers, employees, contractors, service providers and agents from claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your Customer Content and the messages and calls you send or place through the Service; (c) your breach of these Terms; (d) your violation of law; or (e) your infringement of anyone’s rights, including intellectual property and privacy rights.

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules.

Class action waiver. Disputes will be resolved only on an individual basis, and not in a class, consolidated or representative action. You waive any right to join a class action or class-wide arbitration.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if payment fails, if a carrier, provider or law requires it, or if your use puts the Service or other customers at risk. Sections that by their nature should survive (such as ownership, disclaimers, liability limits, indemnity and disputes) continue after termination.

We may update these Terms. The date at the top shows the latest revision (October 26, 2026). For material changes we will notify account holders by email or in the product at least 30 days before they take effect. If you keep using the Service after the effective date, you accept the updated Terms. If you do not agree, stop using the Service before then and cancel your plan.

• If any part of these Terms is unenforceable, the rest stays in effect and the unenforceable part is limited as little as needed.
• These Terms, with the Privacy Policy, the SMS Policy where it applies, and any order or scope document we agree with you, are the entire agreement between you and LeadEazy LLC about the Service and replace earlier agreements about it.
• You may not assign these Terms without our consent. We may assign them in a merger, acquisition or sale of assets.
• Not enforcing a right is not a waiver of it.